We at CPC want you to be completely satisfied with all of the products we manufacture, every product we manufacturer meets the highest quality standard in the market; in most cases exceeds the quality of the original parts. In order to continue our long-standing tradition of value, we will keep bringing you the finest selection of Mustang/NXT Generation parts and accessories at the same competitive prices and quality that has made us a leader in the industry.
TERMS AND CONDITIONS OF SALE
All sales are made in accordance with CPC/NXT Generation Standard Terms and Conditions of Sales; this may change without notice.
Orders may be placed Mon-Thurs 8:00-4:30pm Friday 7:00-3:30pm by Telephone, Email, or Fax. For same day shipping place orders by 1:00pm (PT) Monday-Thursday and 12:00pm (PT) on Friday.
Please use our part numbers to ensure accurate order fulfillment.
How soon to expect your order?
We usually ship the same day we receive your order, if placed before 1:00pm (PT) Mon-Thurs. and 12.00pm (PT) Fri. If an item is out of stock, we will inform you of the expected delay.
Standard orders are shipped UPS Ground, unless otherwise requested by the dealer.
**All orders will be shipped via UPS Ground, USPS, and Freight “provided” by CPC unless otherwise provided by dealer. On all shipments, shipping charges will be added to your invoice accordingly. ** If any shipping requires oversized custom boxes a charge of $5.00 will be added.
Should an item not be in stock when ordered, you will be notified; once the item becomes available, we will contact you before shipping. Back-orders are automatically cancelled 30 days after they become available.
RETURN & EXCHANGE POLICY
If you are not satisfied with your order, you must notify CPC within 10 working days after receipt of order.
All legitimate returns must be issued a “Return Authorization Number” (RA#). All returns must be authorized in advance. Products must be in new condition, and we asked that it be shipped back prepaid, with a copy of the original invoice and RA# written on the outside of the box, within the 30 days of RA# given to the customer. Customer is responsible for insuring the return, and all freight charges.
**CPC WILL NOT ACCEPT FREIGHT COLLECT PACKAGES. **
All merchandise is in excellent condition when it leaves CPC. We make every effort to fill your order carefully and completely.
Merchandise is packaged to avoid damage and packages are insured for full value with respective carriers. Safe and proper delivery is responsibility of the carrier. Returns will be inspected and are subject to a 25% restocking fee unless exchanged for merchandise of greater or equal value.
CPC asks that you inspect your delivered boxes and parts immediately. If you see any damage to the outside of the box or any parts in the box, do not return the damaged parts to CPC. Notify the carrier immediately; save all packaging and materials contact CPC so the claim can be filed. Delays in notifying the carrier immediately can result in a loss. The carrier requires that you keep the original shipping boxes, materials and parts, for their inspection. If damaged material is returned to CPC without notifying the carrier, the carrier will not be responsible and your loss will not be covered. CPC is not responsible for damage occurring in shipping.
**WE CANNOT ACCEPT RETURNS ON SPECIAL ORDERS, AND PARTS IN WHICH PARTS HAVE BEEN USED, MODIFIED OR PAINTED**
All CPC/NXT Generation products are warranted to authorize dealers in accordance with CPC / NXT Generation standard written warranty.
Company Products are sold subject only to the applicable Company standard printed warranty in effect at the time of sale and such warranty shall be in lieu of all other warranties express or implied. Dealer is not authorized to assume, on Company’s behalf, any liabilities in connection with Dealer’s sale of Product other than as set forth in such Company standard warranty. Dealer shall indemnify and hold Company harmless with respect to any Dealer representation beyond those in such Company warranty.
**COMPANY MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.**
CALIFORNIA PONY CARS
FIBERGLASS HOODS AND PARTS DISCLAIMER NOTICE
All hand laid fiberglass components are manufactured and sold with intention that they are to be installed by a professional experienced in fiberglass fabrication techniques.
If a component develops a warp or twist during storage, it can easily be straightened during the fitting process with a careful application of heat and preload pressure.
CPC’s warranty is limited to replacement of any product which it considers to have a manufacturing defect, and is not responsible for shipping cost or incidental damages resulting from situations beyond our control.
Note: **All fiberglass parts require special preparation and fitting. In some cases modification to fiberglass parts may be required. Fiberglass parts are sold “AS IS’ with no guarantees against cracking, warping or fitment. Purchaser assumes all responsibility for correct installation, and professional installation is recommended**